Information overload

Information overload (also known as infobesity,[1][2] infoxication,[3] or information anxiety[4]) is the difficulty in understanding an issue and effectively making decisions when one has too much information (TMI) about that issue,[5] and is generally associated with the excessive quantity of daily information.[6] The term "information overload" was first used as early as 1962 by scholars in management and information studies, including in Bertram Gross' 1964 book, The Managing of Organizations,[7][8] and was further popularized by Alvin Toffler in his bestselling 1970 book Future Shock.[9] Speier et al. (1999) said that if input exceeds the processing capacity, information overload occurs, which is likely to reduce the quality of the decisions.[10]

In a newer definition, Roetzel (2019) focuses on time and resources aspects. He states that when a decision-maker is given many sets of information, such as complexity, amount, and contradiction, the quality of its decision is decreased because of the individual's limitation of scarce resources to process all the information and optimally make the best decision.[11]

The advent of modern information technology has been a primary driver of information overload on multiple fronts: in quantity produced, ease of dissemination, and breadth of the audience reached. Longstanding technological factors have been further intensified by the rise of social media including the attention economy, which facilitates attention theft.[12][13] In the age of connective digital technologies, informatics, the Internet culture (or the digital culture), information overload is associated with over-exposure, excessive viewing of information, and input abundance of information and data.

  1. ^ Rogers, Paul; Puryear, Rudy; Root, James (11 June 2013). "Infobesity: The Enemy of Good Decisions". Retrieved 1 May 2022.
  2. ^ Morris, James (29 March 2003). "Tales of Technology: Consider a cure for pernicious infobesity". Pittsburgh Post-Gazette. Retrieved 1 May 2022.
  3. ^ Dias, Patrícia (2014). "From 'infoxication' to 'infosaturation': a theoretical overview of the cognitive and social effects of digital immersion". Ambitos. 24. hdl:10400.14/14939. ISSN 1988-5733.
  4. ^ Wurman, Richard Saul (Winter 2012). "Information Anxiety: Towards Understanding". Scenario Journal. Archived from the original on 14 August 2021. Retrieved 29 August 2018.
  5. ^ Yang, CC., Chen, Hsinchun; Honga, Kay (2003). "Visualization of Large Category Map for Internet Browsing" (PDF). Decision Support Systems. 35 (1): 89–102. doi:10.1016/S0167-9236(02)00101-X. hdl:10150/106272. S2CID 636423. Archived from the original (PDF) on 18 August 2021. Retrieved 24 September 2015.{{cite journal}}: CS1 maint: multiple names: authors list (link)
  6. ^ Levy, David M. (2008). "Information Overload". The Handbook of Information and Computer Ethics: 497–515. doi:10.1002/9780470281819.ch20. ISBN 9780470281819.
  7. ^ Gross, Bertram, M. (1964). The Managing Organizations: The Administrative Struggle, vol 2. pp. 856ff.{{cite book}}: CS1 maint: multiple names: authors list (link)
  8. ^ Levy, Daniel (2008). "Information Overload". In Himma, Kenneth Himar; Tavani, Herman T. (eds.). The Handbook of Information and Computer Ethics. Hoboken: Wiley & Sons. p. 502. ISBN 978-0-471-79959-7.
  9. ^ "Information Overload, Why it Matters and How to Combat It". Interaction Design Foundation. Retrieved 1 August 2018.
  10. ^ Speier, Cheri; Valacich, Joseph S.; Vessey, Iris (March 1999). "The Influence of Task Interruption on Individual Decision Making: An Information Overload Perspective". Decision Sciences. 30 (2): 337–360. doi:10.1111/j.1540-5915.1999.tb01613.x. S2CID 17160272.
  11. ^ Roetzel, Peter Gordon (2019). "Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development". Business Research. 12 (2): 479–522. doi:10.1007/s40685-018-0069-z.
  12. ^ Wu, Tim (14 April 2017). "The Crisis of Attention Theft—Ads That Steal Your Time for Nothing in Return". Wired. Retrieved 9 August 2021.
  13. ^ McFedries, Paul (22 May 2014). "Stop, Attention Thief!". IEEE Spectrum. Institute of Electrical and Electronics Engineers. Retrieved 9 August 2021.

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