Maladministration

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Maladministration is the actions of a government body which can be seen as causing an injustice. The law in the United Kingdom says Ombudsmen must investigate maladministration.^[1]

The definition of maladministration is wide and can include:

• Delay
• Incorrect action or failure to take any action
• Failure to follow procedures or the law
• Failure to provide information
• Inadequate record-keeping
• Failure to investigate
• Failure to reply
• Misleading or inaccurate statements
• Inadequate liaison
• Inadequate consultation
• Broken promises