Mobility as a service

Mobility as a service (MaaS) is a type of service that enables users to plan, book, and pay for multiple types of mobility services through a combined platform.[1][2] Transportation services from public and private transportation providers are combined through a unified gateway, usually via an app or website, that creates and manages the trip and payments, including subscriptions, with a single account. The key concept behind MaaS is to offer travelers flexible mobility solutions based on their travel needs, thus "mobility as a service" also refers to the broader concept of a shift away from personally-owned modes of transportation and towards mobility provided as a service.

Travel planning typically begins in a journey planner. For example, a trip planner can show that the user can get from one destination to another by using a train/bus combination. The user can then choose their preferred trip based on cost, time, and convenience. At that point, any necessary bookings (e.g. calling a taxi, reserving[3] a seat on a long-distance train) would be performed as a unit. It is expected that this service should allow roaming, that is, the same end-user app should work in different cities, without the user needing to become familiar with a new app or to sign up to new services. Together with other emerging vehicular technologies such as automated driving, connected cars and electric vehicles, MaaS is contributing to a new type of future mobility, which is autonomous, connected, electric and shared vehicles.[4]

  1. ^ Smith, Göran. "Making Mobility-as-a-Service: Towards Governance Principles and Pathways". Retrieved 2020-09-25.
  2. ^ Mladenović, Miloš N. (2021). "Mobility as a Service". International Encyclopedia of Transportation. pp. 12–18. doi:10.1016/B978-0-08-102671-7.10607-4. ISBN 978-0-08-102672-4. S2CID 242133419.
  3. ^ "Global Intelligent Transportation Systems Market to Grow at a CAGR of over 10% Through 2020 Finds TechSci Research" (Press release). TechSci Research. 18 January 2016.
  4. ^ Hamid, Umar Zakir Abdul; Al-Turjman, Fadi (2021). "Introductory Chapter: A Brief Overview of Autonomous, Connected, Electric and Shared (ACES) Vehicles as the Future of Mobility". Towards Connected and Autonomous Vehicle Highways. EAI/Springer Innovations in Communication and Computing. pp. 3–8. doi:10.1007/978-3-030-66042-0_1. ISBN 978-3-030-66041-3. S2CID 238013009.

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