Back إدارة العمليات Arabic Driftsledelse Danish Produktionswirtschaft German Διοίκηση λειτουργιών Greek Administración de la producción Spanish مدیریت عملیات Persian Management des opérations French אסטרטגיה תפעולית HE Manajemen operasi ID Gestione operativa Italian
 | This article includes a list of general references, but it lacks sufficient corresponding inline citations. (July 2024) |
| Business administration |
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| Management of a business |
Operations management is concerned with designing and controlling the production of goods and services,[1] ensuring that businesses are efficient in using resources to meet customer requirements.
It is concerned with managing an entire production system that converts inputs (in the forms of raw materials, labor, consumers, and energy) into outputs (in the form of goods and services for consumers).[2] Operations management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology. Operations is one of the major functions in an organization along with supply chains, marketing, finance and human resources. The operations function requires management of both the strategic and day-to-day production of goods and services.[3]
In managing manufacturing or service operations, several types of decisions are made including operations strategy, product design, process design, quality management, capacity, facilities planning, production planning and inventory control. Each of these requires an ability to analyze the current situation and find better solutions to improve the effectiveness and efficiency of manufacturing or service operations.[4][5][6]
- ^ OperationsAcademia.org: The state-of-the-art of PhD research in Operations Research/Management Science and related disciplines Retrieved on October 22, 2016
- ^ Great Operations: What is Operations Management Archived 2016-10-07 at the Wayback Machine Retrieved on July 3, 2013
- ^ Cite error: The named reference
:0was invoked but never defined (see the help page). - ^ Krajewski, L.J.; Ritzman, L. P.; Malhorta, M.J. (2013). Operations Management: Processes and Supply Chains (10th ed.). Pearson. ISBN 978-0-13-280739-5.
- ^ Reid, R. Dan; Nada R. Sanders (2019). Operations management: an integrated approach (Seventh ed.). Hoboken, NJ: Wiley. ISBN 978-1-119-49733-2. OCLC 1119125081.
- ^ Hanna, Mark; W. Rocky Newman (2007). Integrated operations management: a supply chain perspective (2nd ed.). Ohio, OH: Thomson/South-Western. ISBN 978-0-324-37787-3. OCLC 73996956.